Someone in your leadership team is being called out of touch. Someone else is being called entitled. Both of them are right about each other — and both of them are wrong about why.
In this episode, generational intelligence expert and leadership consultant reframes one of the most persistent frustrations in modern organisations: why leaders who are capable, well-intentioned, and genuinely committed to their people keep running into the same friction.
When: 6 May 2026, 12:00 pm - 1:00 pm AEST
The answer isn’t a leadership deficit — it’s a system design problem. Today’s workplaces contain five generations operating across three fundamentally different models of work, each carrying a distinct social contract around trust, safety, and merit. When those models collide, the result looks like conflict, disengagement, or entitlement. Under pressure, we interpret faster than we understand and that’s when generational difference becomes generational conflict.
Katie makes the case that every generation is reaching for the same thing but meet those needs differently. The question isn’t how to manage people better. It’s how to design systems that make coherent sense across multiple human realities simultaneously.
This episode is for leaders who are navigating multigenerational teams in a rapidly changing world.